Our Foundation in Salisbury’s Automotive Community

Cloninger Collision Center has been serving the Salisbury community since owner Larry Cloninger purchased City Motor Company in 1985, establishing a foundation built on precision collision repair and unwavering customer service. When Larry acquired the business, he brought with it a vision to provide comprehensive auto body services that would restore vehicles to their pre-accident condition while treating every customer with the respect and transparency they deserve. After nearly four decades of growth and innovation, we proudly moved to our state-of-the-art facility at 645 Julian Rd, Salisbury, NC 28147 in April 2023, marking a new chapter in our commitment to excellence. This relocation represents not just a change of address, but a significant investment in advanced technology and expanded capabilities that allow us to serve our customers even better. Our new facility houses cutting-edge equipment, including computerized frame straightening systems and environmentally friendly waterborne paint technology, ensuring every repair meets factory specifications. You can reach us at (704) 633-9016 during our business hours, Mon – Fri: 8AM – 5PM. However, we are Closed Weekends to allow our team time to recharge and prepare for the week ahead.

Decades of Experience Drives Every Repair

Our team of I-CAR certified technicians brings decades of combined experience to every collision repair project, whether you’re dealing with minor paintless dent removal or major structural damage requiring complete panel replacement. Larry Cloninger’s leadership has fostered a culture where continuous education and certification updates ensure our staff remains current with evolving automotive technologies and repair methodologies across all vehicle makes and models. We understand that accidents happen to everyone, which is why we welcome both insurance claim customers and those paying out of pocket, providing the same meticulous attention to detail regardless of how the repair is funded. Our technicians undergo regular training on the latest OEM certification requirements, ensuring that luxury vehicles, domestic models, and imports all receive manufacturer-approved repair procedures. The combination of advanced diagnostic equipment and skilled craftsmanship allows us to handle everything from minor cosmetic touch-ups to complex frame repairs that require precision alignment and structural integrity restoration.

Our commitment to the community reflects Larry’s original vision of building lasting relationships rather than simply processing repair orders, which is why we provide detailed photographic documentation of every repair stage and maintain open communication throughout the entire process. We work directly with all major insurance companies to streamline claims processing while ensuring that no shortcuts are taken that might compromise safety or quality standards. We accept multiple payment methods, including Discover, MasterCard, Visa, American Express, Cash, and Apple Pay, making it convenient for customers to pay for their repairs. We take time to explain repair procedures and answer questions rather than rushing through the process to move on to the next vehicle.

The Cloninger Difference with Transparent Service

The difference at Cloninger Collision Center lies in our combination of cutting-edge technology, comprehensive warranties, and personalized attention that treats every customer as a valued member of our extended automotive family. Our new facility features dust-free preparation areas and advanced paint booth systems that create controlled environments where temperature, humidity, and air quality are precisely managed for optimal finish results. We provide written lifetime warranties on all workmanship, backed by complimentary follow-up inspections that ensure your satisfaction long after you drive away from our shop. Our computerized color-matching technology guarantees seamless blending with existing paint finishes, eliminating the telltale signs of repair work that can affect your vehicle’s appearance and resale value. From paintless dent repair that preserves original factory finishes to complete vehicle restoration projects that bring classic cars back to showroom condition, we approach every job with the same dedication to excellence. The trust our customers place in us drives our commitment to staying current with industry innovations while maintaining the personal touch that has defined our service since 1985.

Frequently Asked Questions

Yes, we work directly with all major insurance companies to streamline the claims process while ensuring quality repairs that meet safety standards.

We service all makes and models, from domestic vehicles to luxury imports, with our I-CAR-certified technicians trained in manufacturer-specific repair procedures.

Repair timelines vary based on the extent of the damage and the availability of parts. However, we provide regular updates and work efficiently to ensure your vehicle is returned safely.

We provide written lifetime warranties on all workmanship, plus complimentary follow-up inspections to ensure continued satisfaction with repairs.

We welcome walk-in customers for estimates and consultations, making it convenient to assess your repair needs and discuss options.